Refund policy

RETURN AND REFUND POLICY

All Sales Are Final

Due to the vintage, collectible and often one-of-a-kind nature of our merchandise, all sales are final. We do not accept returns or exchanges for buyer’s remorse, changed preferences, fit, minor color variations, or details disclosed in the listing.

Please carefully review the complete description, condition notes, measurements and photographs before purchasing. We are happy to answer questions or provide additional information before an order is placed.

Damaged, Incorrect or Materially Misdescribed Orders

If your order arrives damaged, you receive the wrong item, or the item materially differs from its description, please contact us through our Contact page within 3 calendar days of delivery.

Include:

• Your order number
• A description of the issue
• Clear photographs of the item
• Photographs of the shipping box, packing materials and shipping label if damage occurred

Please retain all packaging until the matter is resolved, as it might be required for a shipping insurance claim.

After reviewing the information, Growing Habit Vintage may offer an appropriate resolution, including a refund, replacement when available, or an authorized return. One-of-a-kind merchandise generally cannot be replaced.

Authorized Returns and 30% Restocking Fee

Returns are accepted only when expressly authorized in writing by Growing Habit Vintage.

If we make an exception and approve a discretionary return, a 30% restocking fee will be deducted from the item’s purchase price. Original and return shipping charges are also nonrefundable, and the customer is responsible for insured return shipping with tracking.

The restocking fee does not apply when we determine that an item arrived damaged, the wrong item was sent, or the item was materially misdescribed.

Do not return an item without written authorization. Unauthorized returns will not be accepted or refunded.

Any authorized return must be received in the same condition in which it was delivered, with all original packaging, accessories, certificates, holders and documentation. Coins, bullion, jewelry and collectibles must not be cleaned, polished, altered, opened, removed from holders or otherwise modified.

Refunds are issued only after the authorized return has been received and inspected. Items returned damaged, incomplete, altered or in a different condition may be denied a refund.

Order Cancellations

Cancellation requests must be submitted before an order is fulfilled. Because we process orders promptly, cancellation cannot be guaranteed after an order has been placed. Orders that have already shipped cannot be canceled.

Shipping Problems

If tracking shows an order as delivered but you cannot locate it, please check with household members, neighbors and the shipping carrier, then contact us so we can assist. Delivery scans and carrier investigations may be used when reviewing missing-package claims.

Mandatory Consumer Rights

Nothing in this policy limits any rights that cannot legally be waived. If applicable law in the customer’s location requires returns, cancellations or other remedies, those legal requirements will control.